Question 1

What kind of links can I paste?

Accepted Answer

Any public product or landing page — Shopify, Amazon, TikTok Shop, WooCommerce, Etsy or your own website. FrameNotion reads the title, images, price, benefits and reviews from the page.

Question 2

How long does it take to get my ads?

Accepted Answer

Usually 10–20 minutes. FrameNotion AI writes the voiceover and music, builds the ad, checks its own rendered frames, fixes what it sees, and then the MP4 renders. You can turn on a notification and leave the page.

Question 3

Can I get my ad in another language?

Accepted Answer

Yes. By default the ad speaks the language of your page; next to the link field you can pick one of 18 languages instead — English, German, French, Spanish, Italian, Portuguese, Dutch, Polish, the Nordic languages, Turkish, Czech, Romanian, Croatian, Hungarian or Albanian. The copy is written natively in that language, not translated word by word. A voiceover is available in all of them except Turkish and Croatian (those get music and sound effects).

Question 4

Can I add my own logo and images?

Accepted Answer

Yes — optional, right under the link field. Add your logo (a transparent PNG or SVG works best), up to 6 product images or screenshots, and a note such as an offer or promo code. Your material is used before anything found on the page, and it helps when a store blocks automated visits.

Question 5

Can I edit the ads before exporting?

Accepted Answer

Yes. Turn on “Approve before rendering” to watch a live preview first. On every finished ad you can change texts and colours yourself (it re-renders without using an ad), ask the AI for changes like “make the hook bigger”, and on Pro and Agency create A/B versions with different hooks.

Question 6

Which formats and platforms are supported?

Accepted Answer

Every ad is a 15- or 30-second vertical MP4 (9:16, 1080×1920, 30 fps) for TikTok, Reels, Shorts and Meta Ads — and with one click also 4:5 for the feed, 1:1 and 16:9. Ads come with voiceover, music and captions (or music only / silent, as you like) and still work on mute.

Question 7

Does the ad have sound?

Accepted Answer

Yes. FrameNotion AI writes a voiceover script, a natural AI voice speaks it, and music is composed for your ad's tempo and scenes — plus sound effects on the cuts and word-by-word captions. Everything is made by us, so it's licence-free for your ads. You can also choose music only or silent.

Question 8

Can I save my brand once?

Accepted Answer

Yes — in the brand kit (from My ads) you save your logo, colours, how your brand talks and your favourite ad options. Every new ad uses them automatically.

Question 9

Can I use the ads commercially?

Accepted Answer

Yes. You can run the ads you create on any ad platform, for your own brand or for clients.

Question 10

Is there a free plan?

Accepted Answer

Your first ad is free — create an account, confirm your email and make one complete ad with voiceover, music, captions and all formats, no card needed. After that, plans start at €39 per month (€32.50 per month billed yearly) with 10 ads a month, or grab a one-off pack without a subscription. You can see real results first on the examples page.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. Cancel in Account → Manage billing (or via “Cancel contract” in the footer). Your plan keeps running until the end of the period you paid for, and nothing renews after that.

Question 12

Can I switch plans?

Accepted Answer

Yes, in Account → Manage billing. Upgrades apply right away and the difference is prorated.

Question 13

Do unused ads roll over?

Accepted Answer

Plan ads reset every month (also on yearly plans). Extra ads from a pack, an invite or our team never expire. Failed attempts never count.

Question 14

Can I buy ads without a subscription?

Accepted Answer

Yes — one-off packs of 3 ads (€15) or 10 ads (€39). They never expire and also top up a plan when you run out.

Question 15

Is there a referral program?

Accepted Answer

Yes. Share your invite link from My ads: when someone signs up with it and buys a plan or pack, you both get 2 free ads.

Question 16

What counts as one ad?

Accepted Answer

Every link you submit that finishes as a video. Edits, AI changes, hook variants and extra formats of that ad don't count as new ads, and attempts that fail don't count either.

Question 17

What happens to the pages I paste?

Accepted Answer

The public page is fetched once to write your brief and ad. Its text and images are processed by our AI service provider to generate the ad; see the privacy policy for details.

Question 18

Who can see my ads?

Accepted Answer

Only people with the link. Ad pages have unguessable addresses and are not indexed by search engines.

Questions, answered.

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Your ads

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